1. Who We Are
Maison Belcanto is a boutique kennel established in Westmount, Quebec. This policy explains what personal information we collect through this site, why we collect it, and what rights you may exercise, in accordance with Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25.
2. Person Responsible For The Protection Of Personal Information
Any request regarding your personal information may be addressed to our privacy officer, reachable at elevage@maisonbelcanto.ca or 514-555-0142.
3. Information We Collect
| Information | Why | Retention |
|---|---|---|
| Name, email, phone | Respond to your request and reach you about a litter | 3 years after last contact |
| City | Arrange a visit by appointment | 3 years after last contact |
| Household details | Match a puppy to your situation (children, pets, experience) | 3 years after last contact |
| Site analytics data | Understand which pages are visited | 14 months |
We do not collect any sensitive information and never request banking details through this site.
4. Cookies And Analytics Technologies
No analytics cookie is set before your explicit consent. The banner shown on your first visit lets you accept or decline, and declining is as easy as accepting. You may revisit your choice at any time using the "🍪 Cookies" button at the bottom of every page.
Cookies strictly necessary for the site to function — remembering your consent choice, for example — are set without consent, as the law allows.
5. Disclosure To Third Parties
We do not sell, rent or trade your personal information. It is shared only with providers necessary to operate the site (hosting, analytics), and only to the extent required.
6. Hosting And Location Of Processing
This site is hosted on a server located in Canada. Should a provider ever need to process your information outside Quebec, we would first complete the privacy impact assessment required by Law 25.
7. Your Rights
- Access — obtain a copy of the information we hold about you.
- Rectification — have inaccurate or incomplete information corrected.
- Withdrawal of consent — withdraw your consent at any time, without affecting a request already underway.
- Deletion — request deletion of information whose purpose has been fulfilled.
- Portability — receive your information in a structured, commonly used technological format.
- Complaint — file a complaint with Quebec's Commission d'accès à l'information if our response does not satisfy you.
We respond to any request within a maximum of 30 days.
8. Security
The site is served entirely over HTTPS. Access to received requests is limited to those who operate the kennel. In the event of a privacy incident presenting a risk of serious harm, we would notify affected individuals and the Commission d'accès à l'information, as required by law.
9. Changes
Any change to this policy will be published on this page, with a revised update date.